HostMonster Review: by 7 important points strategy (2021 Customer Reviews)

Is HostMonster is really powerful hosting with super support?


Bad server response time history, bad customer support, low availability of security features, backup and migration are paid services, high renewal price. I don't recommend HostMonster.

  • Pricing
  • Features
  • Speed
  • Up-time
  • Security
  • Easy to Use
  • Support

Only 1 point they passed from my 7 important points which is up-time that also not extra ordinary.

About HostMonster

HostMonster one of the old company in the market which founded in 1996 and serving thousands of customers till date. In 2015 HostMonster acquired by EIG Group.



Based on 7 important point strategy I will review HostMoster and these points are:

Response time: I will show you their last 24 months page loading speed history report which also called response time.

Up-time: In this review I will share last 24 months server up-time history which can show you the server performance in total.

Plans & Pricing: Overview of plans ans pricing and review how good or bad it is.

Features: I will show you if they offer any unique features and must be helpful.

Security: Hard test on security I believe it is important now days when we see millions of attack everyday on by internet thiefs.

Money back guarantee: Before purchase must check their money back assurance else.

Customer Support: I will review by personal and external experiences HostMonster customer support.

Who Should Consider HostMonster?

It is small business hosting like many others.


HostMonster Response Time

930 ms Not good below average response time in last 2 year in last 1 year looks bit improvement but not remarkable.

I believe response time should be under 800 ms as industry standards otherwise page rank can have damages on search engine.

I mean who like slow loading website? do you like slow page load when you are looking for something?


HostMonster Up-time Peformance

Average up-time with 99.95% in last 2 year is matching other hosts who comes in this average up-time range like iPage, HostGator, DreamHost.

See below chart for HostMonster up-time history for last 24 month:


HostMonster Hosting Plans and Pricing

HostMonster is offering 3 different hosting plan as per website size and traffic Shared, VPS and Dedicated server hosting plans where shared hosting starting from $4.95/mo.

HostMonster Shared Hosting Plans

For newcomers and small businesses shared hosting is the best option without investing big amount on hosting service where you might don’t get much traffic in first year. Here you have 3 option to choose Basic, Plus and Choice Plus.

Note: It shows per month but you need to signup for 1 year to get listed price not really monthly plan it is.

Plan NameSpaceBandwidthPanelNumber of SitesPrice
BASIC50 GBUnmeteredcPanel1 $4.95
PLUSUnlimitedUnmeteredcPanelUnmetered $6.95
CHOICE PLUSUnlimitedUnmeteredcPanelUnmetered $6.95
Web Hosting Plans and Packages – Web Hosting Rates

All shared hosting plan comes with multiple features:

  • Free Domain for 1st year
  • Free SSL Certificate
  • Drag and Drop Website Builder
  • cPanel Control Panel to Manage all web hosting features
  • 1-click app installation wizard “Softaculous”
  • 24/7 Customer support
  • 30 day money back guarantee

HostMonster VPS Hosting Plans

HostMonster have 4 VPS hosting plan Standard, Enhanced, Premium and Ultimate starting at $19.99/mo.

Plan NameSpaceBandwidthRAMCPUPrice
Standard30 GB1TB Month2 GBDual Core CPU $19.99/mo
Enhanced60 GB2TB Month4 GBDual Core CPU $29.99/mo
Premium90 GB2TB Month6 GBTriple Core CPU $44.99/mo
Ultimate120 GB3TB Month8 GBQuad Core CPU $59.99/mo
VPS Hosting HostMonster

VPS Hosting has some more advanced features which you may not get with shared hosting plan:

  • Built on cloud technology with guaranteed growth rate
  • Root access to CentOS used on VPS servers
  • Resource allocation guaranteed with high quality performance
  • Quick VPS hosting setup
  • Single account to manage multiple hosting services

HostMonster Dedicated Server Plans

Even more power with Dedicated server hosting plan by HostMonster starting from $79.99/mo.

Plan NameSpaceBandwidthRAMCPUPrice
Standard500 GB RAID 15 TB/mo4 GB4 Cores $79.99/mo
Enhanced1000 GB RAID 110 TB/mo8 GB4 Cores $99.99/mo
Premium1000 GB RAID 115 TB/mo16 GB4 Cores $119.99/mo
Dedicated Hosting HostMonster

Dedicated server is something more powerful option for heavy traffic management comes with multiple features and also it is dedicated server you can add anything you want.

Here are few features which dedicated server has:

  • Automatic account data protection by RAID
  • Root access of CentOS
  • More caching memory to handle multitasking which provide better user experience
  • Easy management using cPanel
  • Anytime upgrade server resources with single click
  • Fully dedicated support
  • 30 Day Money Back Guarantee


HostMonster prices are more expensive in compare multiple hosting provider also it is not just expensive at first time registration but renewal rates also very expensive.

I just started reviewing HostMonster and they just failed in 2 out of 3 important point so far.

HostMonster Features

So many useful features you get with cheapest shared hosting plan like free website builder to create your website in a easy way featuring drag and drop site building interface. 1-click app install wizard (Softaculous) is also very useful if you want to create website using popular Blogging, eCommerce CMS’s like WordPress, Drupal, Joomla is useful to create instant blog which also comes with so many inbuilt features and large theme selection also if are you interested in online store you get Magento, OpenCart, PrestaShop and many more well know open source eCommerce platform to kick start your online business.

Multiple database support like MySQL and PostgreSQL also there is more advanced features for experts like Perl 5, Python, Ruby/Ruby on Rails, Flash and Shockwave support for audio library.

With your plan you get Free Domain which is money saving deal also SSL Certificate is bonus and useful feature which can help you to gain visitors trust as well as google search.

Most features are common which you get from any hosting provider like Email Manager, FTP Accounts, Domain Management and many more common features which you will always have on cPanel.

Greater plan than Basic has more benefits like $200 ad credit which can be really helpful for any business. using this ad credit you can start promotion of your website.

Privacy Protection and Backup Protection is only available on Choice Plus plan I think this could be the drawback of service provider.

Site Migration is paid only service which I think road block for HostMonster in terms of attacking existing website owners. Site Migration service is not just paid but very expensive too costs $149.99 for 1 site transfer I am sure I can’t recommend such service to existing website owners.

Out there so many hosting providers are better in compare of every expect than HostMonster and offering free domain and website transfer services to their new customer like Hostinger, SiteGround, A2 Hosting and BlueHost.

Web Hosting Features HostMonster

Quick Notes

Free domain for 1 year with any HostMonster web hosting plan

Easy signup process using one page checkout also instant account activation.

Credit Cards and PayPal is two payment methods supported by HostMonster

You might see often Upsells

cPanel is the control panel you get with your hosting plan and it will be easy to use experience.

Hidden Agenda:

  • Not impressive content policy with agreeing their terms and conditions you give them right to use your hosted content and it will be royalty-free.
  • Very low Inodes (file count) 200,000.
  • Database table limit is 1000 and not more than 3GB it could be more.
  • Promotional price only applicable for 3 year contract.
  • Renewal rates are too high.


HostMonster Security Features

Hotlink Protection is the main Security feature included with all hosting plan one more security you get by SSL Certificate which you get for free with hosting plan which is helpful to secure your website connection.

Spam Assassin email protection is the add-on feature to protect your email account from spam messages but you need to pay some extra $2.99/mo and per domain.

Actually you may get multiple security features from HostMonster but most of them are paid like “Site Doctor” is the service they offer to help you out in find and remove viruses and malware from your website which actually their primary duty but they cost this as extra service with money back guarantee.

SiteLock is one more paid add-on will cost $23.88/- per domain.

Automatic backup only comes free with Choice Plus plan else need to pay extra $2.99/mo.

I mean all security features which must be the part of their any hosting plan are paid. I mean I can’t say in any way to my visitors to go with HostMonster.

So far I completed their 5 out of 7 important point and didn’t got anything which I can say unique from HostMonster but yes I already found 3 reasons to not using HostMonster.


Easy to Use?

Yes it is easy to use because you get most common control panel cPanel which is very easy to use even can be accessed from any device.


30-Day Money-Back Guarantee

As per industry standard you get 30-day money back guarantee without asking question they will return your full hosting fees if you want before 30-day.

Note: If you registered free domain you wan’t get refund for that and deducted domain registration fees from your refund amount also if you purchased any of their add-on service or product not covered with 30-day money back guarantee and deducted from your refund amount.

I suggest always read carefully user agreement of service provider before signup.


Customer Support

Not as expected professional customer support!

Because they are much old company on internet I thought it would be great to talk with them but their customer support is just to show you that they are available at the live chat desk but if you ask question there is no guarantee you get answer on point.

I mean I talked with them and asked basic question about website restore feature but I didn’t got answer at the same time but got answer after long wait on email because I can’t wait for their answer all day and what I got answer we already had paid service for backup and restore which you can purchase from our add-on store.

Seriously! actually I found from other resources like BBB (Better Business Bureau) and trustpilot that they don’t enough experienced professional to handle customer issues.

See their BBB profile and Trustpilot poor ratings by real users.

The Endurance International Group, Inc Better Business Bureau® Profile
HostMonster is rated Poor on Trustpilot



Not Recommended!

I don’t want to wast time of your an mine too by giving any extra reason to not go with HostMonster just read above points you will get better idea of host.

How HostMonster can Improve?

I have so many suggestions for HostMonster:

  • Security standard is poor provide all features with any of your plan for free because it is your duty to protect customers data.
  • Hire more professional who can actually be helpful to the customers.
  • Server Response Time is poor improve by investing on latest technologies.
  • Why automatic backups are chargeable on basic plan.
  • Is it fair to claim customer data is your right to use in privacy policy?
  • Inodes (file count) limit is very low most are giving 300,000 where HostMonster has only 200,000.
  • Database limit 1000 table and maximum 3GB so you mean you don’t recommend basic plan it just to attract customers by scammy offer.


If you are a current or old customer of HostMonster you can add your real experience here in the review section, Please make sure you add only your real experiences with the particular host.

Top HostMonster Alternatives

I mean I can suggest anything in compare HostMonster:

SiteGround: This is what also like and in my top hosting list too.


BlueHost: 2nd best alternative low price, high quality features and favorite.


A2 Hosting: Great for reliability and speed performance one of my personal favorite hosting service.


Hostinger: One more best in everything speed, up-time, support, features and security.



Bad server response time history, bad customer support, low availability of security features, backup and migration are paid services, high renewal price. I don't recommend HostMonster.

  • Pricing
  • Features
  • Speed
  • Up-time
  • Security
  • Easy to Use
  • Support

Only 1 point they passed from my 7 important points which is up-time that also not extra ordinary.

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