DreamHost Review: 7 important points to know (2020 Customer Reviews)
Is DreamHost making sure your websites speed, security and uptime?
It is straight you get good average response time (page load speed) 647ms, up-time performance also average with 99.93%, pricing may competitive, upgraded technologies, so many things which can be improved.
Their support system is not useful if you are beginner you may struggle a bit if you want help also there is no automatic backups available and free site migration only available on some high level hosting plans.
- Easy to Use
Overall I found hosting services are good but you can find better services with better offer including pricing and free goodies, dreamhost control panel is custom but not user friendly in compare of cPanel.
Table of Contents
1997 is the year DreamHost was founded by Saga Weil Founder, Micheal Rodriguez, CEO with co-founder Dallas Bethune and Josh Jones. All those from same collage friends decided drop study and start a business.
Basically DreamHost is a child company of New Dream Network LLC which main officially registered company.
DreamHost was the idea by 4 friends who actually huge fan of open-source technology and built their business 100% based on open-source application.
Currently, Michael Rodriguez is the Dreamhost CEO. The company hosts over 1.5 million websites and has more than 400,000 members in 100+ countries around the world.
From last update DreamHost hosted 1.5 million websites from 400k customers all over the world.
DreamHost has 2 datacenters 1 each in east and west coasts of United States. Both datacenter has dedicated technical staff to help in case of any issues happen.
One draw back is they don’t give you choice from both datacenter to choose which sometime helps to customer better response time performance.
Almost all hosting providers are claiming they are award winning but why still there is huge competition between same award winners who all win awards each year.
I don’t believe in award winners I believe in long term performance from the hosting provider.
Good for WordPress hosting have multiple WordPress hosting plans only because of their continues good performance they got success to attract WordPress websites which is now more than 750k.
They are WordPress specialist it doesn’t mean not sufficient features for others they can create cloud server in few seconds which can support Ruby on Rails, Redis and MongoDB.
Dreamhost is rely serious to provider Open Source application which they manage and provide support with development, investment and developer community contribution also they prove commitment becoming OpenStack Foundation Gold Member who also contributing globally for open source development.
After all this important details which makes Dreamhost unique I will review all 7 important points will start with their shared server response time and up-time performance than I will review their plans and pricing also compare their features which included in cheapest hosting plan, we will gone thorough their support ans security also for beginners it must be easy to use which makes any services for all.
Who Should Consider DreamHost?
Blueshost provides multiple hosting services like shared hosting for small or starting websites, VPS Hosting for growing online business who want’t more power and features in hand you can also find Dedicated Hosting Servers from Dreamhost for big organization with huge organizations to manage their big amount of traffic.
If you are planning to create website based on WordPress Dreamhost has multiple options for you. WordPress hosting plans are most popular on Dreamhost which includes 1-click WordPress installation and staging, Pre-Installed Free SSL Certificate, Daily Backups with 1-click restore facility and easy to use drag and drop WP Website Builder.
DreamHost Response Time
I will share Dreamhost 24 months response time (page loading speed) report history to prove their reliability in terms of website speed which one of the important part of the website without having speed you might lost multiple visitors as well as google rank.
I believe if website average response time 400ms great, between 400ms to 600ms good, between 600ms to 800ms average and above 800ms rely harmful to your website.
After looking 24 months report I got average response time (page loading speed) 647ms which can say “Average Performance” the hosting provider as per industry standards.
Below is the average response time history chart monthly from pingdom states:
DreamHost Up-time Peformance
I got 99.93% up-time from last 24 months data which is not good news for DreamHost in terms of their 99.99% up-time guarantee.
Almost all hosting providers has up-time guarantee policies and in case of breaking a terms of guarantee they give you compensation as store credit and same with Dreamhost.
See following chart for last 24 months average up-time per month.
DreamHost Pricing, Plans
On Dreamhost you have 4 option to choose your VPS hosting VPS Basic, Business, Professional and Enterprise. VPS hosting pricing start at $10/mo only if you signup for 3 years.
|VPS Basic||30 GB||–||1 GB||Linux||$10.00|
|VPS Business||60 GB||–||2 GB||Linux||$20.00|
|VPS Professional||120 GB||–||4 GB||Linux||$40.00|
|VPS Enterprise||240 GB||–||8 GB||Linux||$80.00|
Dreamhost also has Dedicated Server plans which can be useful for big organizations and advanced users. Basically there is 2 main dedicated server plans standard and enhanced start from $149/mo.
|Blue Moon 4||1000 GB||4 cores||4 GB||Linux||$149.00|
|Summer Moon 16||1.95 TB||12 cores||16 GB||Linux||$279.00|
Dreamhost has cheap shared hosting plans as well as cloud hosting plans which also cheap with better performance starts at $4.50/mo.
|512MB RAM Server||80 GB||1 core||512 MB||Unlimited||$4.50|
|2GB RAM Server||80 GB||1 core||2 GB||Unlimited||$12.00|
|8GB RAM Server||80 GB||4 cores||8 GB||Unlimited||$48.00|
Managed WordPress Plans
If you want special WordPress plan you have multiple choices at Dreamhost. You have 2 option to get WordPress hosting with shared or fully managed WordPress hosting.
As per Dreamhost their WordPress hosting is much faster then regular shared hosting, and this is something you need to manage your traffic in large scale. If you register with Dreamhost for 3 years you get maximum benefits of prices it starts from $2.59/mo to get unlimited bandwidth and 50 GB SSD storage, 1 website, 1 domain, free ssl certificate and website builder.
You get multiple extra features alongside Dreamhost hosing plans like free website builder to create your website based on your requirements using drag and drop website editor, also you get 400+ 1-click install application wizard which includes WordPress, Magento, Open-Cart, Joomla, Drupal, bbPress and much more.
VPS Hosting Plans starting at $10/mo (Must need to purchase 3 year contract) you get 1 GB RAM, 30 GB SSD Storage, Unlimited Bandwidth, You have middle level VPS Hosting plan also starting at $20/mo and $40/mo you get 2 GB/4 GB RAM, 60 GB/120 GB SSD Storage with unlimited bandwidth.
4th VPS plan is bit pricey starting at $80/mo and get 8 GB RAM, 240 GB SSD Storage.
All above prices only applied on 3 year contract, short terms are more costly.
Dreamhost included MySQL VPS add-on 1 month free trial using MySQL VPS add-on you can improve your database response time because they put your database on their own personal server. To continue service you need to pay $15/mo after trial period.
Are you willing to start online eCommerce store? With Dreamhost hosting you will get bunch of eCommerce feature to make your store feature reach and secure.
- 1-click installation of any open-source eCommerce platform like Open Cart, Magento etc.
- Free drag and drop website builder create website without writing single line of code.
- Get Free SSL Certificate with all hosting plan to secure your website connection.
- If you want to create eCommerce store using WordPress you get integrated WooCommerce.
- Dreamhost Serve Cache feature to boost up your website page loading speed.
- All server have shield of WAF security to provide protection against malware attacks.
- WordPress website get extra benefits of pre-installed ready to use eCommerce themes.
- Never miss security update server systems.
- For advanced and high traffic website customers Dreamhost also has option of Dedicated Servers.
- Still you need anything ask to their 24/7 support team.
Dreamhost Website Builder
Dreamhost give you easy to use drag and drop website builder GridHost powered by WordPress access with their any hosting plan to start your website like anything you can create online store, portfolio website, personal blog or anything else using ready to use hand picked 200+ SEO ready WordPress themes.
Site migration from different host is not free service from Dreamhost at-least for basic plans. They charge $99 for single website transfer service which could be the drawback for the Dreamhost, so many hosting providers offering site transfer services for free to attract new customers.
Automatic backups not supported for shared hosting plan, they do automatic backups daily but not for your use.
Dreamhost has enough security features to prevent their servers and your data also they are using multiple customized security features as per their server requirements.
Dreamshield malware remover is the main security feature they use on their servers to prevent your data and servers from malware attacks.
Free SSL Certificate you are getting free SSL Certificate by Let’s Encrypt which very useful in terms of secure encrypted website connection to pass sensitive data like customer credit card details and other personal information.
Domain Privacy is another free add-on included to hide your personal details (used for domain registration) from the world.
HTTP/2 Perfect nginx choices embody http/2 stay. It is the following plummet for the WWW and pre-encrypted.
mod_security website firewall for apache server with multiple customized rules and patches.
Lua Resty WAF another website firewall for nginx which created using OpenResty. To scan high level traffic requests.
Easy to Use?
cPanel is not the part of Dreamhost hosting plan they give you their own created control panel to manage your hosting, website and database features.
It is not easy for beginners also advanced users need to learn their control panel first which is not actually easy to use.
Straight 97 Day’s of Money-Back Guarantee
All you need money security when dealing online which called Money-Back Guarantee you will fine every online business have such money back guarantee and refund policy same with hosting providers.
Most hosting providers I’ve seen giving 30 day, maximum 60 day money back guarantee but Dreamhost giving 97 days money back guarantee which I think extra ordinary, that means you can test their services, features for full 3 months and decide are you comfortable or not.
Actually I am impressed with their straight refund policy without hiding anything under “terms of services” in case of industry standard your money get stuck other wise you get your full money back in case you want.
Note: make sure only place your order using Credit Card this is the first term to be eligible for a refund.
It is important to know how is the support staff you get for such service you purchase for long time.
Honestly I didn’t like their support system because they have limited knowledge base articles which includes some basic topics yes they also running a support community forum where you can ask question or share your answer with other community members.
Also they have live chat feature actually it is not live chat feature where you can talk with real person but they are using AI based automatic answering machine.
Yes they have live chat with real people to but for that you need to cross their automatic machine process which I rely don’t like, machine learning is useful and a future but not until it has enough answers for customer questions.
Also they claiming 24/7, not realy, I mean you may get real person help may not.
Are they good, yes and no.
They are good for speed and up-time, pricing are average, plan variation is good to choose for everyone, security is enough.
Free Features offerings are low in compare of Hostinger, InterServer, BlueHost hosting providers, Support system is not good, not easy to use beginners can have trouble to use Dreamhost control panel.
How Dreamhost Could Improve
- Add real people on live chat and this time realy 24/7
- Pricing should be same for 1,2 or 3 years plan
- Need to improve control panel interface.
- Backup is an essential feature in terms of data security must included.
Yes, Dreamhost is one of the hosting provider who is rely care our environment, they are trying to reduce carbon footprints in a multiple way’s.
They are working for clean wind programs and using high efficiency processors and cooling machines and they have LEED offices awarded with EnergyStar certificate, everything they use is very low energy consuming.
If still I missed something to please ask question in comment or using contact form, It will be rely helpful to someone who wan’t more opinions on particular topics.